EXTON, Pa. (March 20, 2012) - Frost & Sullivan (F&S), one of the world's leading market research institutes which has been carrying out studies on a wide variety of pump applications and markets for many years, has honored NETZSCH Pumps & Systems with the 2011 Best Practice Award for increased customer benefit. Decisive factors for Frost & Sullivan were our constant focus on the development of innovative products and solutions tailored to the needs of our customers.

Experts describe the customer orientation of NETZSCH as unique in almost all industries. The combination of direct sales via an international network of branch offices and through numerous intensively-trained representatives and service partners distinguishes us from our competitors. The business unit organization leads to reliable support for our customers through experts in their particular application. Thus, we can offer our customers tailor-made products and solutions, challenges from the marketplace are seen as stimulus for the development of new products and early ingress into new applications leads to market leadership. Moreover, the chief analyst of F&S recognizes that, due to its early involvement in growth markets such as Brazil, China and India, NETZSCH has been much more successful at warding off the effects of the recession than companies that concentrate on developed markets. 

We are delighted to have received this award, which fully acknowledges our growth strategy in the dimensions of Regions, Applications, Technologies and Production.

Within the Business Unit Pumps & Systems which offers the NEMO® progressing cavity pumps, the TORNADO® rotary lobe pumps, macerators, dosing systems and accessories, NETZSCH has been offering tailor-made and sophisticated solutions for applications in many industrial branches for more than five decades on a global level. With more than 1,500 employees, the Business Unit “Pumps & Systems” is the largest business unit with the highest sales of the entire NETZSCH group. 

The NETZSCH Group is a globally active, family-owned enterprise headquartered in the Bavarian town of Selb, Germany. Our international presence is backed by 130 sales and production centers in 25 countries on three continents. Our three business units, Analyzing & Testing, Grinding & Dispersing, and Pumps & Systems, are independent organizations acting with the objective of offering each and every customer the very best solution for their individual requirements.

Pumps & Systems, April 2012