PORT ORANGE, Fla. (Sept. 8, 2014) – Thompson Pump announces the promotion of Patrick Champagne to the role of manager of customer service.
Champagne will be directing the Thompson Pump Customer Service department, which is located at their corporate facilities in Port Orange, Florida. Patrick’s past experience as a top inside sales professional with Thompson Pump, as well as his past experience, will serve him well in supporting Thompson Pump’s valued customers. With a primary goal of improving overall customer satisfaction based on objective measurement criteria, Champagne is excited to assume the position and provide Thompson Pump’s customers with stellar service and support.
“Mr. Champagne has become a valuable asset to our customer service team,” said Bobby Zitzka, sales manager at Thompson Pump. “His experience in inside sales has served our customers well, and we are confident that he will bring that same dedication to his new role as customer service manager. As he has in the past, Patrick will continue to represent the voice of our customers throughout Thompson Pump and make himself available to our customers in regards to any opportunities or issues they may have.”
Thompson Pump has also announced the promotion of Bobby Zitzka to the role of sales manager.
Zitzka will oversee the corporate sales team, including national accounts, international sales, municipal sales and the inside sales department based out of Port Orange, Florida.
Prior to his promotion, Zitzka served as the branch manager of Thompson's Orlando, Florida, branch since 2002, where he received numerous awards including Branch Manager of the Year, Excellence in Leadership, Outstanding Achievement and several safety awards.
He holds a bachelor’s degree in psychology from the University of Florida and a master’s degree in business administration from Rollins College.
“Zitzka will be responsible for managing partner relationships, strategic planning, budgeting, business development and growth into new markets,” said John Farrell, VP of sales, Thompson Pump. “He proved himself to be a strong leader as he oversaw the redevelopment and expansion of our Orlando branch and managed the Central Florida territory for rentals, sales and service. His comprehensive industry knowledge, strong managerial skills and ability to build solid teams will be key factors for Thompson Pump’s continued growth and delivery of greater value to our partners in various markets.”
Thompson Pump, a 44-year-old, family-owned company based in Port Orange, Florida, is a full-service manufacturer and provider of pumps, pumping equipment and engineering expertise.