ASTON, Penn. (Oct. 12, 2016)—Geiger Pump & Equipment welcomed more than 300 customers to its 11th Mid-Atlantic Pump & Process Equipment Symposium XI on Oct. 6, 2016, at its facility in Aston, Penn.
The biennial event offers participants a host of classroom sessions, which this year included centrifugal pump repairs, pump system optimization, handling wastewater challenges and many more topics. Representatives from several companies including Warren Rupp, John Crane, NOV and Blacoh Fluid Control attended to inform attendees about their products and services.
Geiger President Henry Peck said the Symposium is an important event for end users to learn and share information with others. “It gives us an opportunity to understand their business as well,” Peck said. “We learn from them and they learn from us.”
Peck said this year’s crowd represented more than 100 customer organizations and companies. He added the total number of attendees this year amounted to a sellout crowd for nearly every class offered at the Symposium.
Chris Brown, Geiger’s executive vice president, said the last five events have seen more than 2,000 first-time visitors—not including the repeat attendees. “Three-quarters of attendees, typically every year, this would be their first time,” Brown said.
“We feel like when we offer our customers training … we are serving the industry, we can help them,” Brown said. “The byproduct of that is they come to see us as an expert in the area and they come to rely on us.”
This year’s Symposium reflected attendance trends from previous events, with first-time attendees representing about 75 percent, Peck said. About two-thirds of them represented industry and a third came from municipalities or related consulting engineering, he added.
About 67 percent of this year’s attendees identified themselves as plant operations and maintenance, while almost 25 percent were either in plant process or consulting engineering, Peck said.
One of this year’s first-time attendees was Russell Cobb, a chemical operator with Evonik Industries. He attended to improve his “understanding of how pumps work and breaking them down mechanically.”
“I’ve been in the maintenance shop for a year and a half, so all of this is still new to me,” Cobb said. “Because of the way the technology is changing, these classes are really good. … We’re hands-on. This is good because it’s hands-on.”